During and after
Every dossier received, checked and tracked
Whether a dossier arrives at the counter, through a connected scanner, from a phone or through website chat, VisitSoft gives it a reference, scans every file and follows it to a decision.
What you get
Every submission channel
Counter, connected scanner, phone collection and website chat.
A reference for the submitter
The submitter receives a reference and sees the dossier's status.
Virus scanning
Every file is scanned before staff open it.
Document review
Each document is accepted or rejected, with extra documents requested if needed.
Submitter identity
Who submitted, on whose behalf, verified and recorded.
Document preview
Viewed in the browser, no download needed.
How it works
- Receive
At the counter, by scanner, by phone or online.
- Check
Each document is reviewed and accepted or rejected.
- Decide
The dossier follows its workflow and the submitter is informed.
Frequently asked questions
Are documents safe?
Yes: virus scanning, role-based access and a trace of every view.
Can we ask for a missing document?
Yes, a second round can be requested from the submitter.
Does the submitter need to come in?
No, they can submit through website chat or a phone.
Used by
See it with your own front office in mind
Tell us how you receive visitors today. We reply within one working day, in English or French.