During and after
Every incident reported, handled and documented
A visitor without a badge, broken equipment, a dispute: the incident is reported in seconds, assigned to the responsible responders and documented until it is closed.
What you get
Quick reporting
From reception, the web or the mobile app.
Responsibilities
Each incident type has owners defined in advance.
Responders
Response teams alerted and followed.
Evidence
Photos and documents attached to the incident.
Linked to the visit
The incident can be attached to the visitor and visit concerned.
History
Statistics and an incident register by type and location.
How it works
- Report
Type, location, description and evidence.
- Respond
Owners and responders are notified.
- Close
With the report and actions taken.
Frequently asked questions
Who can report an incident?
Any authorised user, from the web or mobile.
Are incidents confidential?
Access depends on roles and defined responsibilities.
Can we attach photos?
Yes, as evidence for the incident.
See it with your own front office in mind
Tell us how you receive visitors today. We reply within one working day, in English or French.