During and after
Every request tracked until it is resolved
Receive requests at the counter, on your website, by QR code or from your Google profile, assign them to the right team and follow each one to its outcome, with a reference for the requester.
What you get
One catalogue
The services and products people can request, in English and French.
Requests from anywhere
Reception, web forms, QR codes and Google booking links.
Assignment and status
Submitted, assigned, in progress, resolved.
SR reference
The requester keeps a reference to follow up.
Conversion
A request can become an appointment or audience.
Value
Each request carries an estimated value to measure demand.
How it works
- The request arrives
Through the channel the requester chose.
- It is assigned
To the right department or agent.
- It is resolved
And the outcome is recorded.
Frequently asked questions
Do requesters need an account?
No, the public form is enough.
Can it be linked to a visit?
Yes, a request can start during a visit or lead to one.
Do requests have deadlines?
Open requests appear in dashboards and delay alerts.
Used by
See it with your own front office in mind
Tell us how you receive visitors today. We reply within one working day, in English or French.