VisitSoftPeople. Visits. Engagements. Greater value.
FRENES
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Ministries and public bodies

Modern reception for ministries and public bodies

Audiences, dossier deposits, mail and visitors: VisitSoft gives every citizen a reference and every department a complete record of what was received, decided and passed on.

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Your challenges, solved

  • Audience requests with no follow-up

    A verified online form, an audience register and a tracking link for the requester.

  • Lost dossiers

    Every dossier has a reference, its documents are checked and its route is traced.

  • Citizens waiting without information

    Tickets, call screens and measured waiting times.

  • An illegible paper register

    One searchable record per visitor, with the institution they represent.

Recommended features

Audience requestsPublic requests, verified, reviewed and scheduled.Document submissionsDossiers received at the counter, by scanner, phone or online.Visitor managementEvery visitor followed from first contact to follow-up.Queue managementTickets, counters, call screens and statistics.Institution managementA separate workspace per institution, created after review, with its members and rights.Mail and deliveriesParcels and mail received, checked and handed over.Identity & access controlID checks, authorisations, flags and visitor badges.

Frequently asked questions

Can VisitSoft be hosted on our premises?

Yes, on your own server, reachable on your local network.

Does it handle several directorates?

Yes, with departments, touchpoints and roles per directorate.

Is it bilingual?

Yes, the application is in English and French.

See it with your own front office in mind

Tell us how you receive visitors today. We reply within one working day, in English or French.

Email[email protected]Request an audience with managementOpens our secure audience form.

Request a demo

We reply within one working day.

What would you like to see?