What is visitor management software?
Visitor management software records and follows the people who come to an organisation: who they are, why they come, who receives them, when they arrive and leave. It replaces the paper visitor log at reception.
What is visitor management software for?
It tells you at any moment who is on site, receives expected people faster, notifies hosts, protects visitors' data and measures footfall.
What are its main functions?
- Check-in and check-out
- A list of expected visitors from appointments
- Identity checks and badges
- Host notification
- Queues with tickets and a calling screen
- Visit history and statistics
How is it different from a paper log?
A paper log records a name and a time. The software knows who is still on site, hides data from other visitors, notifies the host and produces figures with no re-typing.
Who needs it?
Any business, organisation or institution that receives the public: administrations, banks, hospitals, schools and universities, head offices, associations. The need grows with the number of visitors, entrances and departments.
What does a more complete system do?
The most complete ones also connect online channels to the front desk: audience requests, website chat, WhatsApp, Facebook, Instagram and Google. The visitor then arrives already known, with the history of their exchanges.
And VisitSoft?
VisitSoft is visitor, front-office and engagement software developed by Camsoft Group Limited in Douala, Cameroon. It works in English and French, on your premises or in the cloud.